| Component |
Files needed |
Note: |
| All Teamware
Office |
to.ini
to.log |
Include only error
messages for the date concerned. If no
errors in to.log, put trace on
with Admin client for the component
concerned. All files in /teamware/server |
| Mail |
toddump -U -o>
toddumpu.lst
tomdump -A -o> tomdumpa.lst |
Data dump files
needed ONLY if there seems to problems with
data. |
| Calendar |
toddump -C -o>
toddumpc.lst
tocdump -A -o> tocdumpa.lst |
Data dump files
needed ONLY if there seems to problems with
data |
| Forum |
forum.log
toddump -F -o> toddumpf.lst
tofdump -A -o> tofdumpa.lst |
Include only error
messages for the date concerned.In no
errors in forum.log, put more trace on by
editing forum.ini and insert
line trace=3. |
| Library |
library.log
toddump -L -o> toddumpl.lst
toldump -A -o> toldumpa.lst |
Include only error
messages for the date concerned.In no
errors in library.log, put more trace on
by editing library.ini and
insert line trace=3. |
| Directory |
toddump -S -o>
toddumpu.lst |
Data dump files
needed ONLY if there seems to problems with
data |
| Enterprise
Directory (InfoDirectory/i.500) |
odselog >
osdselog.lst
files in /i500/twg/Elogs
odsdump > odsdump.lst |
Data dump files
needed ONLY if there seems to problems with
data
ods-tools are in
/teamware/server/i500/twg |
| X.400 |
<$HOME of
route400>/logfiles/<log of the
problem date> |
|
| MIME |
tomb.ini
/bridge/tombsmtp.ini |
|
| Fax/SST Gateway |
\SST\SSTgw\Team\sstmgw.ini
\SST\Server\Dev_N_M_n.log
\SST\SSTgw\Team\Sstmgw.log |
Where
N is the type of the process reporting
the problem (e.g. 7 for Fax)
M is the number of the process (e.g.
1 if only one driver used) |
| SMS/Remion Gateway |
/Remion/../conf/at.cfg
/Remion/../conf/cimd2.cfg
/Remion/../conf/rms.cfg
/Remion/../accounts/Admin/mli.cfg
/Teamware/server/tosmsrms.ini
|
/Remion/../Logs/at.log
/Remion/../Logs/cimd2.log
/Remion/../Logs/rms.log
/Remion/../Logs/security.log
/Teamware/server/tosmsrms.log
|